HHM IT | General | Knowledge Base

General
Using Google Docs, Sheets and Slides instead of Word, Excel and Powerpoint
At HHM Hotels we use Google Workspace as our enterprise platform which includes the following apps and functions: Gmail - Similar to Outlook, provides the ability to send and receive emails. Google Calendar - Provides the ability to schedule events. ...
Knowbe4 Cybersecurity Training
HHM Hotels uses Knowbe4 as our cybersecurity training. To access your training: Open https://training.knowbe4.com/auth/saml/975c140499dd You should automatically be signed in. If you are prompted to sign in, login with your HHM Google Account We ...
Report an emergency to our Manager on Duty
The HHM IT team has a Manager on Duty available 24/7 to help with emergencies during and after hours. The options below should only be used for emergencies where the issue is impacting revenue or guest satisfaction. Some examples of emergencies are: ...

Popular Articles
Set your Gmail signature
Open Gmail. In the top right corner, click , then click See all settings. In the General tab, scroll down to the Signature section. If you haven't created a signature yet, click Create new then give your signature a name (example: work, or My ...
Turn on 2 Step Verification (2SV) for your Google Account
Click here to view the 2 Step Verification Training Video About: 2 Step verification is a security tool which keeps your HHM Google Account from being hijacked or used by people other than you. Turning on 2 Step verification greatly increases the ...
Find the hostname of your computer
About: Your computers hostname is used by HHM IT to identify which computer you are using and where it is located. Hotel hostnames are formatted as H###-WS### for desktop computers and H###-LT### for laptop computers where the ### = property number ...
Connect your G: Drive
About: See below to learn how to connect your Google Drive in the Windows File Explorer on your computer. After you have signed in to Google Drive for the first time, it should launch automatically every time you log in to Windows. If your G: drive ...
Sign out and sign back in to Google Drive for Desktop
About: If you notice discrepancies between a folder on drive.google.com in your web browser and a folder in your G: drive; or if opening files via the G: drive is taking a long time - signing out and back in to Google Drive for Desktop (previously ...

General