HHM IT | Sertifi | Knowledge Base

Sertifi
Log in to Sertifi
Open Sertifi Open Inside HHM then click the Business Application Menu > Click Sertifi > Click the correct Sertifi link for your property HHM = Independent, IHG, any Non-Marriott or Non-Hyatt hotel. Click Log in with enterprise ID If you are logging ...
Provide Credit Card Access in Sertifi
About: Each Hotel will have a Super Admin in Sertifi who has access to provide credit card access to users to their Hotels Sertifi portal. If you are a Super Admin you can follow the steps below to provide credit card access. Open Sertifi and login ...
Add a user to Sertifi
About: Each Hotel will have a Super Admin in Sertifi who has access to add users to their Hotels Sertifi portal. If you are a Super Admin you can follow the steps below to add a user. For more information on creating users you can view Sertifi's help ...
Contact Sertifi Support
If you are able to login to Sertifi, please use the Support button found at the top of the page. If you are not able to login to Sertifi, click the question mark button at the top right corner of the login page.

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Set your Gmail signature
Open Gmail. In the top right corner, click , then click See all settings. In the General tab, scroll down to the Signature section. If you haven't created a signature yet, click Create new then give your signature a name (example: work, or My ...
Turn on 2 Step Verification (2SV) for your Google Account
Click here to view the 2 Step Verification Training Video About: 2 Step verification is a security tool which keeps your HHM Google Account from being hijacked or used by people other than you. Turning on 2 Step verification greatly increases the ...
Find the hostname of your computer
About: Your computers hostname is used by HHM IT to identify which computer you are using and where it is located. Hotel hostnames are formatted as H###-WS### for desktop computers and H###-LT### for laptop computers where the ### = property number ...
Connect your G: Drive
About: See below to learn how to connect your Google Drive in the Windows File Explorer on your computer. After you have signed in to Google Drive for the first time, it should launch automatically every time you log in to Windows. If your G: drive ...
Sign out and sign back in to Google Drive for Desktop
About: If you notice discrepancies between a folder on drive.google.com in your web browser and a folder in your G: drive; or if opening files via the G: drive is taking a long time - signing out and back in to Google Drive for Desktop (previously ...

Sertifi