HHM IT | Application Support

Application Support
Print / Save a document as a PDF
In Google Chrome Google Chrome has a built in Save PDF function you can find via the print menu. Open Google Chrome. Click the 3 dots in the upper right. Click Print. Select Save as PDF from the printer selection drop down menu. Click Save. In ...
Disconnect from Remote Resources to troubleshoot BI360 and SL issues
About: BI360 and SL are accessible to you via remoteaccess.hersha.net and open via a RemoteApp. Sometimes disconnecting from your current session can resolve app errors and issues. Follow the instructions below to see if this helps. Locate the ...
Working remotely overview
About: As we continue to move to the Cloud, many of our apps are accessible from any internet connected device. There are however some apps which still require a connection into our corporate network in one form or another. See below for a list of ...
Find links to HHM apps
Open Inside HHM and look for the Business Applications button in the top bar or click the icon in the upper right to reveal our most frequently used apps. To view all of our available apps click Show all.
Who to call for Application support
Use this list to find who to contact for support of specific applications. Application Link Description Who to contact for support Workday https://sites.lumapps.com/a/hhm/inside/workday Finance, Procurement, Expenses ...

Popular Articles
Set your Gmail signature
Open Gmail. In the top right corner, click , then click See all settings. In the General tab, scroll down to the Signature section. If you haven't created a signature yet, click Create new then give your signature a name (example: work, or My ...
Turn on 2 Step Verification (2SV) for your Google Account
Click here to view the 2 Step Verification Training Video About: 2 Step verification is a security tool which keeps your HHM Google Account from being hijacked or used by people other than you. Turning on 2 Step verification greatly increases the ...
Find the hostname of your computer
About: Your computers hostname is used by HHM IT to identify which computer you are using and where it is located. Hotel hostnames are formatted as H###-WS### for desktop computers and H###-LT### for laptop computers where the ### = property number ...
Connect your G: Drive
About: See below to learn how to connect your Google Drive in the Windows File Explorer on your computer. After you have signed in to Google Drive for the first time, it should launch automatically every time you log in to Windows. If your G: drive ...
Sign out and sign back in to Google Drive for Desktop
About: If you notice discrepancies between a folder on drive.google.com in your web browser and a folder in your G: drive; or if opening files via the G: drive is taking a long time - signing out and back in to Google Drive for Desktop (previously ...

HHM IT | Application Support | Knowledge Base