Account & Password
International Travel Request
HHM Google Accounts are only accessible from within the United States and Canada. If you are planning to travel internationally and need access to your account, please submit a request using the form below. If the form below does not load correctly, ...
Adding recovery email/phone to Google account
About: Configuring your recovery phone and email in your HHM Google Account gives you the ability to reset your password or unlock your account on your own in the future. Open your Google Account settings At the top right corner of any Google app - ...
See what companies and roles you have access to in Workday
About: Note: Open Workday then open your profile Click the account icon at the top right corner. Click View Profile. View Roles for Worker Position Click Actions. Click Business Process. Click View Roles for Worker Position. Title of step 3 Title of ...
test numbers
① Step 1 Further explanation of step ② Step 2 Further explanation of step ③ Step 3 Further explanation of step ④ Step 4 Further explanation of step ⑤ Step 5 Further explanation of step ⑥ Step 6 Further explanation of step ⑦ Step 7 Further explanation ...
Distribution groups vs Delegated account
Please note that HHM IT no longer supports the creation of shared accounts where one password is shared between multiple people. Instead we can offer the two options below: Distribution Group What is it: A Distribution Group is an email address that ...
Modify your distribution groups
About: We are able to set certain people as managers of distribution groups which gives them the ability to modify their own groups. This means you can add or remove members of your groups as needed. If you don't have this access but would like it, ...
Create new paperless accounting folder
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Verify your 2-Step Verification is turned on
About: See below to learn how to check if 2 Step Verification is turned on for your Hersha Google Account. If you haven't turned on 2 Step Verification, see this help article: How to turn on 2-Step Verification Sign into Google.com You should already ...
Set Google Prompt as your default 2nd Step on your Android Phone
Click here to view the 2 Step Verification Training Video About: Before proceeding, make sure you have turned 2 Step Verification on for your Google Account first. If you are tired of typing in security codes sent to you by SMS text message, ...
Set Google Authenticator as your default 2nd Step
Click here to view the 2 Step Verification Training Video About: Before proceeding, make sure you have turned on 2 Step Verification for your Google account first. If you are tired of typing in security codes sent to you by SMS text message, consider ...
Set Google Prompt as your default 2nd Step on your iPhone
Click here to view the 2 Step Verification Training Video About: Before proceeding, make sure you have turned 2 Step Verification on for your Google Account first. If you are tired of typing in security codes sent to you by SMS text message, ...
View a delegated inbox
About: When a user is terminated, their supervisor will receive an email notifying them that they now have access to that users mailbox for a limited period of time. Delegation gives supervisors access to the user's mailbox as if it was their own. ...
Employee Onboarding Process
About: Hiring a new team member is an exciting time and we want to make sure you understand the process that is going on to get them set up with an HHM account and application access. Below is a summary of the events that occur when a new team member ...
Turn on 2 Step Verification (2SV) for your Google Account
Click here to view the 2 Step Verification Training Video About: 2 Step verification is a security tool which keeps your HHM Google Account from being hijacked or used by people other than you. Turning on 2 Step verification greatly increases the ...
Set your Google Profile Picture
About: Setting your Google Profile Picture is easy and lets the rest of us put a face to a name. Check out the training video for a full walk-through. Find your favorite picture of yourself Click your account in any Google App In the upper right ...
Check out our New Joiner Training
We have created a series of help articles on Inside HHM to help New Joiners get up to speed as quick as possible. But even veterans of the HHM family may find useful articles on this page as well: ...
Change your HHM security questions
Open Hersha Access Go to access.hersha.com in your web browser and login with your HHM username and password. Note: Your HHM username is your firstname.lastname (example: jimmy.smith). Keep in mind that usernames max out at 20 characters. Click ...
Request an account for a new user
Please note: Each new account with a Google email address costs $150 per year per user which is billed to the property or department. Open and print our Acceptable Use Policy Acceptable Use Policy Sign and complete the form At the bottom of the last ...
I've forgotten my password or locked my account
About: See below to learn how easy it is to reset your password if you have forgotten it, or unlock your account if you've typed an incorrect password in too many times. Open Hersha Access Go to access.hersha.com in your web browser. Click Reset ...
Reset your HHM password
Click here to view the training video About: At HHM you must reset your password every 90 days. Your HHM account is used to logon to HHM computers on the hersha.net domain and logging in to your Google account for email, calendar, drive, etc. Your ...