Troubleshoot Microphone Issues
About: If you are getting an error in Google Meet or other video conference apps - or if no one can hear you when you talk on video calls, try the steps below
Example of Google Meet error:
Pro Tip: On most laptop models you can press the F4 key (or FN + F4 if function lock is off) to mute or unmute your microphone. Try this first and if your issue is not resolved, try the steps below.
| Open your computers sound settings
- Right click the volume icon in your computers system tray near the clock at the bottom right corner.
- Click Open Sound settings.
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| Click Additional device properties
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| If you see a red circle over this icon, your microphone is muted - click to unmute
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| Test to see if your issue is resolved
If your issue is not resolved, contact our support team so we can assist. |
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