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• Find the IP or MAC address of your computer

  Open Command Prompt Click Start . Type CMD and open Command Prompt. Type IPCONFIG /all In the Command Prompt window type ipconfig /all then press enter. You will see the computers network information displayed below Find IPv4 Address or Physical ...

• Microsoft Office Security Risk Warning

  About: If you are getting a security risk error when opening files in Microsoft Office, follow the steps below to resolve this error. Open a Microsoft Office app (Word, Excel, etc) Click File then click Options Click Trust Center then click Trust ...

• Troubleshoot Microphone Issues

  About: If you are getting an error in Google Meet or other video conference apps - or if no one can hear you when you talk on video calls, try the steps below Example of Google Meet error: Pro Tip: On most laptop models you can press the F4 key (or ...

• I've forgotten my password or locked my account

  About: See below to learn how easy it is to reset your password if you have forgotten it, or unlock your account if you've typed an incorrect password in too many times. Open Hersha Access  Go to access.hersha.com in your web browser. Click Reset ...