OLE Error in Word or Excel from a file opened from Google Drive

OLE Error in Word or Excel from a file opened from Google Drive

About: You may recieve the following error when opening a Microsoft Office file via Drive File Stream (G: drive)
Microsoft Excel is waiting for another application to complete an OLE action
To resolve this error, follow the steps below:

 

Open Drive File Stream Preferences

1. Click the Drive File Stream icon in the system tray - near the clock.
2. Click the Gear icon.
3. Click Preferences.


 

Uncheck Real time presence in Microsoft Office option

Uncheck this box and click OK. Drive File Stream will ask you to restart the program. After Drive File Stream restarts, open the file you were getting the error on and see if your issue is resolved. 





    • Related Articles

    • Connect your G: Drive

      About: See below to learn how to connect your Google Drive in the Windows File Explorer on your computer. After you have signed in to Google Drive for the first time, it should launch automatically every time you log in to Windows. If your G: drive ...

    • Google Drive Overview

      About: At HHM we use Google Drive to work on documents, organize our files and collaborate with our Teams. How to access your Google Drive You can access your Google Drive any of the following ways: Via Drive File Stream \ Google Drive for Desktop ...

    • Microsoft Office Security Risk Warning

      About: If you are getting a security risk error when opening files in Microsoft Office, follow the steps below to resolve this error. Open a Microsoft Office app (Word, Excel, etc) Click File then click Options Click Trust Center then click Trust ...

    • Sign out and sign back in to Google Drive for Desktop

      About: If you notice discrepancies between a folder on drive.google.com in your web browser and a folder in your G: drive; or if opening files via the G: drive is taking a long time - signing out and back in to Google Drive for Desktop (previously ...

    • Backing up your files with Google Drive

      Google Drive should be installed on your computer. If it is not, please open a ticket to have it installed. In your Icon Tray right click the Google Drive icon, and click the Settings gear icon, and select Preferences. Select "Add a Folder" and ...