Remove banner from legitimate emails flagged as dangerous

Remove banner from legitimate emails flagged as dangerous

About: At HHM we use GreatHorn which is an email security platform which can identify malicious links, malware, impersonations, and even inappropriate requests for secure personal or financial information. You may see a banner at the top of emails that GreatHorn determined was dangerous.

Example: In this example, GreatHorn has detected that the sender of the email has been flagged as malicious. Greathorn references a number of trusted sources to determine if the email is a potential threat.



If you trust the email and want to remove the banner, follow the steps below. If you have any questions related to this banner or email security please contact security@hhmlp.com.

Open the email that was flagged


Click Why am I seeing this?


Click Sign In

Sign in with your Google Account.


Review why the email was flagged

GreatHorn will display the reason(s) that the email was flagged. If you have any questions related to these details please contact security@hhmlp.com.



If you trust the sender, remove the Banner

Click the green Remove the Banner button.
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