Employee Onboarding Process
About: Hiring a new team member is an exciting time and we want to make sure you understand the process that is going on to get them set up with an HHM account and application access. Below is a summary of the events that occur when a new team member joins the HHM family.
New Joiner accepts position via iCIMSAfter the new joiner accepts an offer from HHM, they will be prompted to complete and sign forms including:
Related KB articles: How do I request an account for a new user? | |
IT receives notification from iCIMS and creates new accountOnce the new joiner completes their onboarding, IT receives a notification from iCIMS with details about the new joiner including:
Based on the job title and location, IT determines if an IT account is necessary. If it is determined that no account is needed, a notification is sent to the supervisor explaining this. If an account is created and new users start date is later than tomorrow, the supervisor will receive an email saying the account was created: | |
First time login information is sent to the supervisorThe day before the new joiners start date, an email with their first time login information will be sent to the supervisor and new joiner. We ask that each supervisor walk their new joiner through the steps listed on this email which are: 1. Go to access.hersha.com. 2. Log in with their username and temporary password listed above. 3. Change their password and configure their security questions. 4. Login to Gmail with their email address as the username, and the password they just set. 5. Click below to check out our New Joiner Training on Inside HHM. Here they can learn more about HHM's systems and get answers to commonly asked questions. | |
New joiner changes their password and configures their security questionsFollowing the instructions on the email, the new joiner must change their password and configure their security questions. It's important that they do this because they can use the security questions later in the event that they forget their password or lock their account. Related KB articles: How do I reset my HHM password?I've forgotten my password or locked my account | |
New joiner logs in to their HHM PC and / or GmailNow that their password has been changed, they are ready to logon to their PC and / or Gmail. This one password applies to both their PC and Gmail logons. Remember that they will use their Username (Firstname.Lastname) to logon to a PC but will use their email address to logon to their Gmail. The password is the same. Related KB articles: | |
Training options for the new joiner |
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