Create a service request with Lenovo

Create a service request with Lenovo

About: If you are experiencing hardware issues with your Lenovo computer, follow the instructions below to get help directly from Lenovo.

Note: Before calling, you should gather your computers model type and serial number so that you have it ready. See this help article from Lenovo to find your serial number.

ThinkPad serial number

 

Call 877-453-6686

 

Press 2 for technical support on Think branded products

 

Press 1 for a new case, then press 1 for Think branded products

 

Press 2 to for the main menu, press 1 for laptop, 2 for desktop


Press 1 for new service request and coordinate a solution


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