Adjust PDF security settings

Adjust PDF security settings

About: Normally in IT we recommend keeping security features turned on - but for some Hotel applications, in order for the app to function correctly you may need to turn off security features. See below to learn how.


Open Adobe Reader DC

  1. Click the Start button in the lower left corner.
  2. In the app list, locate Adobe Reader DC and open the app.



Open Security Preferences

  1. In Adobe Reader DC, click Edit > Preferences.
  2. Along the left click Security (Enhanced).

Configure Security Preferences

  1. Uncheck the box next to Enable Protected Mode at startup.
  2. Uncheck the box next to Enable Enhanced Security.
  3. Click OK at the bottom right corner.












    • Related Articles

    • Adjust compatibility view settings (Marriott eBonus)

        Open Internet Explorer     Click the Gear icon in the upper right corner   Click Compatibility View settings   Add marriott.com to the Compatability View list Add marriott.com to this list by typing marriott.com and clicking Add. Try again Click ...

    • Change your HHM security questions

      Open Hersha Access Go to access.hersha.com in your web browser and login with your HHM username and password. Note: Your HHM username is your firstname.lastname (example: jimmy.smith). Keep in mind that usernames max out at 20 characters. Click ...

    • Microsoft Office Security Risk Warning

      About: If you are getting a security risk error when opening files in Microsoft Office, follow the steps below to resolve this error. Open a Microsoft Office app (Word, Excel, etc) Click File then click Options Click Trust Center then click Trust ...

    • Print / Save a document as a PDF

      In Google Chrome Google Chrome has a built in Save PDF function you can find via the print menu. Open Google Chrome. Click the 3 dots in the upper right. Click Print. Select Save as PDF from the printer selection drop down menu. Click Save.        In ...

    • Troubleshoot Microphone Issues

      About: If you are getting an error in Google Meet or other video conference apps - or if no one can hear you when you talk on video calls, try the steps below Example of Google Meet error: Pro Tip: On most laptop models you can press the F4 key (or ...