Add a user to Sertifi

About: Each Hotel will have a Super Admin in Sertifi who has access to add users to their Hotels Sertifi portal. If you are a Super Admin you can follow the steps below to add a user. For more information on creating users you can view Sertifi's help article.

	Open Sertifi and login Open the Sertifi app page on Inside HHM. Click the appropriate portal link.
	Click Administration
	Click Create Admins
	Type the email address of your user in the field then click Search Note: If you get a message saying the person is already an Admin - you can go back to the Administration tab and click Resend Activation Link > Search for the user by email address > and click Resend email.
	Choose role and enterprise ID then click Create Admin Reference the details below to determine which role your user should have. Enter the users HHM email address as their Enterprise ID. If you are adding a user to a Marriott property the Enterprise ID will be their Marriott EID. If you are adding a user to a Hyatt property the Enterprise ID will be their Hyatt Global ID. Click Create Admin. The user will receive an email with instructions to login to the Sertifi portal. Admin - View My Files Power Admin - View All Files Super Admin - View All Files + control account settings, create/edit admins and manage security groups (credit card access)

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